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Sanborn’s 5 Star Guarantees

5 Star Results!

Sanborn’s Air Conditioning & Heating is a full service residential and commercial cooling and heating company. We offer a wide array of services such as:

  • Repairs & maintenance for heating & air conditioning equipment
  • Club memberships – savings for maintenance, repairs and parts
  • Installation or replacement of heating & air conditioning equipment
  • Duct testing for leaking, loose, unattached or damaged ducts
  • Ductwork sealing to increase efficiency
  • Indoor air quality assessments & solutions
  • Duct cleaning – inclusive of whole house
  • Ventilation systems – QuietCool™ whole house fans
  • Hot water heaters installation & repair (tank and tankless)

Because we want to keep you a customer for life, we offer the most inclusive industry warranties and guarantees:

Sanborn’s Air Conditioning & Heating proudly stands behind our workmanship with our
5 Star Satisfaction Guarantee: Comfort, Cost, Quality, Completion and Carefree.
We pledge to provide competitively priced, quality products and services delivered in a timely manner that offer our customers optimum comfort and efficient operation. We have no hidden costs – you know the price before we start. We promise worry-free service, repairs or installations that make Sanborn’s the only choice for top-notch 5 Star Results -100% Satisfaction!

Sanborn’s 5 Star Guarantees

Guaranteed Comfort: When Sanborn’s Air Conditioning and Heating installs a new HVAC system, you will receive a promise from us about an accepted range of performance by the new system. If it does not heat or cool the structure as stated, Sanborn’s will replace the system at no charge.

You Won’t end up With Lemonade: Sanborn’s has a No Lemons Guarantee to protect our clients. We know how frustrating it can be to spend money on a unit that fails to perform. If your new air conditioning compressor fails twice within the first 5 years after installation, we will install a new outside unit. If the heat exchanger on your heating system fails within 10 years of the installation, Sanborn’s will install a new furnace. The only requirements are the service calls must be documented and performed by our service technicians.

Start Counting Your Guaranteed Utility Savings: When a client buys and installs a new heating or cooling system, it should save a minimum of 30% on operating costs. If that doesn’t happen, Sanborn’s Air Conditioning and Heating will refund double the difference of the unrealized savings during the first year. The only requirement is that you notify us immediately after the first month of operation so our professional technicians can evaluate the system to locate the problem.

Frustration Free Guarantee up to $500: In the first year after installation Sanborn’s guarantees a 24-hour, or less, response time for any system breakdown. If for whatever reason we fail to meet our deadline, we will fix the problem at no cost to the client for parts and labor. And we will write you a check for $500 to pay you for your frustration.

The “Our Word is our Bond” Installation Guarantee: When we tell a client an installation will be complete by a given date, you can count on it being done. If your new HVAC system is not fully operational on that date, we will pay you $500 to make up for the inconvenience.

Your Home is Your Castle & We’ll Treat it That Way: If our service technicians do anything to damage your property, the items will be replaced or repaired. Our pledge includes lawn, landscaping, floors, walls, furniture and door frames. When we are in your home our Sanborn’s workers will use hall runners and wear floor protectors at all times.

Don’t trust the replacement of your air conditioning comfort system to just any contractor. Sanborn’s is licensed, bonded and insured. We pull all necessary permits and all work performed will be code compliant. Sanborn’s is locally owned and operated, so you can trust that your investment in us is an investment in our community.

Throughout the Inland Empire area including the cities of Yucaipa, East Highland, Banning, Calimesa, Beaumont, Grand Terrace and Loma Linda, CA and many others in Highland, San Bernardino and Riverside counties, Sanborn’s has set the standard of excellence among cooling and heating contractors.

Call Sanborn’s Air Conditioning & Heating today or click here to find out more about our all-inclusive, winning guarantees and to schedule a home comfort systems appointment.

“You have serviced my equipment for several years. All have been quality visits–keep up the good work.”
“Excellent work & follow up. Attention to details was superb.”

Why Choose Us?

5Star Team

  • Licensed Professionals
  • Drug Tested & Background Checked
  • NATE Certified Service Technicians
  • Courteous, Clean & Conscientious
  • Ongoing Safety & Technological Training

5Star Company

  • 4 Generations of Service - Since 1959
  • Licensed, Bonded & Insured
  • Upfront Pricing,
    No Hidden Costs
  • Permits Pulled & Code Compliant
  • Locally Owned & Operated
  • 5 Star Comfort Plan -
    Maintenance Agreements

5Star Services

  • 24-Hour Emergency Service
  • Registered Contractor
  • Edison Quality Contractor
  • Financing Options Available With Approved Credit
  • Service All Brands & Models
  • 5 Star Results -100% Satisfaction