Not valid with any other offers or on previous purchases. See company representative for all details
Offer Expires: 7/31/2025
Not valid with any other offers or on previous purchases. See company representative for all details.
Offer Expires: 7/31/2025
Comfort, Cost, Quality, Completion, and Carefree.
“I am extremely happy with the service provided from Sanborn’s. The last two times I have had Nick and he is very efficient. I appreciate the friendly service I always get from Sanborn’s plus a forewarning of a possible future problem so I won’t be shocked when it occurs. I have a sign in my yard so others may see it and perhaps use your service.”
“Sanborn’s Air Conditioning & Heating was referred to me when my air conditioning unit went out in the middle of the summer 2 years ago. When they came out, they explained everything to me and provided great financing. Since that time, they have consistently provided superb customer service whenever needed.”
“On time, clean and always able to fix my Heating/Cooling issues on their first visit. I use this long-time local Redlands Company for my residential and commercial needs. Call them – you will not be disappointed.”
“Sanborn’s always does a great job. I have used them for some time. Jerrod, the technician, was great about describing what he was doing, making recommendations, without pressure, and then the reasons for those recommendations. I am going to get on the maintenance plan for that reason. Heating and cooling is vital in any home and it feels great when you know that your system is safe.”
EXCELLENTBased on 460 reviewsJay Mejia2025-04-10Trustindex verifies that the original source of the review is Google. Joe Sanborn is a Rockstar! Not only is he a cool guy; but he demonstrated professionalism, knowledge of the trade, courtesy, and patience. He executed the job in a cool, quick, and precise manner- all while keeping a smile on his face. A huge thanks and shoutout from my wife and I to Joe, as we appreciate and value professionals and small businesses as such. Keep up the great service and attitude Joe, and we look forward to working with you again.Valarie Rodriguez2025-04-09Trustindex verifies that the original source of the review is Google. Jose has setviced our Trane unit several times, explains what is being done and answers any questions that we have. He provides excellant service.Margaret Schwartz2025-04-09Trustindex verifies that the original source of the review is Google. I was very happy with Sanborn regarding my new air conditioner and furnace. The workers seemed dedicated and worked hard. When finished they cleaned up the work area. No dirt or debris was left. All in all a great job. Thank you Isaias, Angel and Chris.Jon Bryant2025-04-08Trustindex verifies that the original source of the review is Google. Fast job by Isaias perfic job well doneVictor Zyss2025-04-02Trustindex verifies that the original source of the review is Google. Very professional and friendly. The technician was easy to talk to and answered all my questions in a way i understood. The technician did all the cleanup and went over all his findings with me before he left. I have never been disappointed with Sanborn west coastMichael Madden2025-04-02Trustindex verifies that the original source of the review is Google. I had them come out to assess my A/C and I was told that I needed two parts replaced. The parts were covered under warranty but they quoted me $2,400 in labor. I declined and the tech left. I got a call twenty minutes later by a manager who acted as if he was best friend and offered to cut the service fee in half to $1,200. I told him I still need to check around. I called another authorized Trane rep and they quoted me $385 in labor for the same job. They came out the next day and it turns out the problems the Sanborn tech listed were not even the correct problem. The unit merely needed a new motor run capacitor. The whole job was $300 not $2,400 for something that did not need to be done in the first place.Vincent Rodriguez2025-04-01Trustindex verifies that the original source of the review is Google. Jose Avina is an excellent technician. I've had him do work on both my a/c and heating units and both times I've been impressed by his knowledge and professionalism. I would highly recommend Jose and Sanborn for your heating and air conditioning needs.Tim Jackson2025-03-28Trustindex verifies that the original source of the review is Google. Clean install, professional staff. Highly recommend Sanborn’s.Kimberly Womack2025-03-28Trustindex verifies that the original source of the review is Google. They installed our generator. The technicians are hardworking and professional. They were very helpful and paid attention to our requests.Tristen was very patient with me setting up the app. I applaud the work they have done! I wouldn't hesitate recommending Sanborn.Josh Lindsay2025-03-25Trustindex verifies that the original source of the review is Google. Sanbor's Generator Installation Service I have serious concerns regarding my experience with Sanbor’s, particularly highlighting issues with the sales and office staff. Sales staff provided false information to secure my business, while the office staff attempted to cover up their mistakes and provided me with inaccurate information. Key points from my review include: - I requested the installation of a whole home generator due to recent power outages and wildfires. - The salesman promised that the installation would be completed within two days, and said the quick turnaround is due to having four installation teams. - I believe the price of the quote was significantly inflated due to demand for generator installations because of the recent wildfires and numerous power outages. The only reason I agreed to the cost was due to the promised quick completion time. - Despite the initial promise, the installation took 52 days to complete. The delay was primarily due to errors in the permit application process: - The permit was incorrectly filed with San Bernardino County instead of the City of San Bernardino, causing a two-week delay. - The permit application needed corrections, leading to further delays. - I had to notify Sanbor's about the permit readiness myself, due to a lack of follow-up from the office staff. - During the extended process, I experienced two power outages. - Despite the issues with the sales and office staff, the installers did a great job. I have permit records and video evidence supporting my claims and am willing to provide verification if needed. This review is a warning for potential customers to exercise caution when dealing with Sanbor’s due to the significant delays and misinformation encountered during my business with them.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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